Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by ShelfMotors. Throughout the site, the terms “we,” “us,” and “our” refer to ShelfMotors. By visiting our website and/or purchasing something from us, you agree to these Terms of Service.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to these terms, you should not use the website or purchase products from us.

1. ONLINE STORE TERMS

By using this website, you confirm that you are legally permitted to make purchases using the payment method provided.

You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any applicable laws while using our website.

2. PRODUCTS

ShelfMotors sells collectible diecast model cars and related products.

We make reasonable efforts to display product images, descriptions, specifications, scales, colors, and other information accurately. However, minor variations in color, packaging, detailing, or appearance may occur due to manufacturing differences, product updates, lighting, photography, or display settings.

Product availability is subject to change without notice. We reserve the right to discontinue products or limit quantities when necessary.

3. PRICING

Prices are displayed in the currency shown at checkout and may change without notice.

We reserve the right to correct pricing, description, or other listing errors. If an error affects an order that has already been placed, we may contact you with available options, including cancellation and refund where appropriate.

4. ORDERS

Placing an order does not guarantee acceptance of the order. We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving suspected fraud, incorrect pricing, product availability, payment issues, or incorrect customer information.

You agree to provide accurate and complete billing, shipping, contact, and payment information when placing an order.

If you need to cancel or modify an order, contact us as soon as possible. We cannot guarantee changes or cancellations once an order has entered processing or has shipped.

5. SHIPPING AND DELIVERY

Available shipping destinations, shipping rates, and estimated delivery information are provided on our website and/or during checkout.

Delivery estimates are estimates rather than guaranteed delivery dates. Delays may occasionally occur due to carriers, weather, holidays, address issues, or circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address.

Please refer to our Shipping & Delivery policy for additional information.

6. RETURNS AND REFUNDS

Returns and refunds are handled according to our Return & Refund Policy.

Customers wishing to request a return should contact ShelfMotors within the return period stated in that policy and follow the provided return instructions.

7. DAMAGED, DEFECTIVE OR INCORRECT ITEMS

If an order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and clear photographs of the item and packaging.

Please do not repair, glue, modify, or otherwise alter a damaged product before contacting us, as doing so may affect our ability to assess the issue.

8. THIRD-PARTY SERVICES

Certain features, payment methods, shipping services, or other functionality may be provided by third parties.

Your use of third-party services may also be subject to the applicable third party's terms and policies.

9. INTELLECTUAL PROPERTY

Content created for the ShelfMotors website, including our branding, website design elements, written content, and original graphics, may not be reproduced, distributed, or commercially exploited without permission, except where permitted by applicable law.

Product names, vehicle names, manufacturer names, logos, and trademarks may belong to their respective owners. Their appearance on ShelfMotors does not imply ownership by ShelfMotors.

10. PROHIBITED USES

You may not use this website to engage in unlawful activity, attempt to interfere with the security or operation of the website, transmit malicious code, collect information unlawfully, impersonate another person, or otherwise misuse the website or its services.

11. DISCLAIMER AND LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, ShelfMotors will not be liable for indirect, incidental, special, or consequential losses resulting from the use of our website or products.

Nothing in these Terms of Service excludes or limits rights or remedies that cannot legally be excluded or limited under applicable consumer protection law.

12. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time. The current version will be published on this website, and continued use of the website following an update constitutes acceptance of the revised terms to the extent permitted by applicable law.

13. GOVERNING LAW

These Terms of Service are governed by applicable laws and regulations. Nothing in these terms is intended to restrict any mandatory consumer rights that apply to a customer.

14. CONTACT INFORMATION

Questions regarding these Terms of Service can be sent to:

ShelfMotors
Email: shelfmotors.help@outlook.com