Shipping policy

Shipping Policy

Order Processing
Orders are typically processed within 1–2 business days. Processing times may be longer during holidays, periods of high order volume, or due to circumstances outside our control.

Shipping Destinations
ShelfMotors currently ships to the 48 contiguous United States. We currently do not ship to Alaska, Hawaii, Puerto Rico, U.S. territories, PO Boxes, APO/FPO addresses, or international destinations.

Delivery Times
After your order has been processed and shipped, estimated delivery is typically 3–7 business days. Delivery times are estimates and may vary depending on the destination, carrier delays, weather, holidays, or other circumstances outside our control.

Shipping Costs
Standard shipping is $9.99.
Orders of $75 or more qualify for free standard shipping.

Order Tracking
When tracking information is available, it will be provided after your order has shipped. Please allow some time for tracking information to update after shipment.

Multiple Shipments
In some cases, items from the same order may be shipped separately. If this happens, you may receive more than one tracking number.

Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout. Please contact us as soon as possible if you notice an error in your shipping address. We cannot guarantee that an address can be changed once an order has entered processing or has shipped.

Lost or Delayed Packages
If your order appears to be significantly delayed or you experience an issue with delivery, please contact us and we will assist you in reviewing the situation.

Contact Us
For shipping or order-related questions, contact us through our Contact Us page or email shelfmotors.help@outlook.com.